Last Updated: 01/01/25

Thank you for choosing Diesel Heaters NI. These merchant policies outline the terms and conditions regarding your purchase and use of our products and services. By placing an order with us, you agree to these policies.

1. Ordering

1.1 All orders placed through our website are subject to acceptance by Diesel Heaters NI. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in the description or price of the product, or fraud suspicion.

2. Pricing

2.1 All prices are displayed in British Pounds (£) and include VAT where applicable. Prices are subject to change without notice, but changes will not affect orders that have already been confirmed.

3. Payment Methods

3.1 We accept the following payment methods:
Credit/Debit Cards (Visa, MasterCard, etc.)
PayPal
Other payment methods as specified on our website

3.2 Payment will be processed at the time of order confirmation. By placing an order, you confirm that the payment information provided is correct and that you are authorized to use the selected payment method.

4. Shipping and Delivery

4.1 We aim to process and dispatch orders within 2 working days. Delivery times may vary based on location and product availability.

4.2 Shipping costs will be calculated at checkout and are the responsibility of the customer unless otherwise stated.

4.3 Risk of loss and title for products purchased from Diesel Heaters NI pass to you upon delivery of the products to the carrier.

5. Returns and Credit Notes

5.1 Please note that we do not accept returns for any products. However, if you are not completely satisfied with your purchase, you may receive a credit note for the value of the product.

5.2 To request a credit note, please contact us at [email protected] within 14 days of receiving your product. The product must be in its original condition and packaging.

5.3 Credit notes can be used for future purchases and will be issued within [number of days] of receiving the request. Shipping costs are non-refundable.

6. Warranties and Liability
6.1 Diesel Heaters NI strives to provide high-quality products. However, we do not warrant that the products will meet your specific requirements or that they will be error-free.

6.2 Our liability for any product purchased from Diesel Heaters NI is limited to the purchase price of the product. We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products.

7. Privacy Policy
We are committed to protecting your privacy. Please refer to our Privacy Policy https://www.dieselheatersni.com/legal-notice for details on how we collect, use, and protect your personal information.

8. Changes to Policies
Diesel Heaters NI reserves the right to amend these merchant policies at any time. We will notify customers of any changes by updating the date at the top of this document. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

9. Contact Information
If you have any questions or concerns regarding our merchant policies, please contact us:

Diesel Heaters NI
Newtownabbey, Belfast
Email: [email protected]
Phone: 07540 941892